At BIBS we strive to do our very best to help with your questions, wishes and issues. Below you can find information about how to reach out to BIBS regarding your different questions and inquiries.

Contact BIBS

BIBS Denmark is founded and located in Denmark where we also have our production, warehouse and administration. This means our work at BIBS is taking place due to CET (UTC +01:00) and our respons to inquiries can be expected within the normal working hours of CET. If you reach out to us over the weekend we will try answer you as quickly as we can in the start of the next week.

Orders at www.bibsworld.com

If you have issues regarding an order from our webshop www.bibsworld.com please contact our Customer Service at care@bibsworld.com. We will do our best to help you and solve whatever issue you may have regarding orders, products, shopping experience and so on.

Orders at shops and retailers

If you have issues or complaints regarding a product bought from a webshop or physical store (reseller), you should reach out to them regarding the issue. Then they will help you out with the process from there.

Orders at Amazon

If you have issues regarding products or orders bought on Amazon, you should reach out to Amazon. You can do so by following this link:

https://www.amazon.com/gp/help/customer/

B2B / Wholesale

We experience that many companies and shops would like to become resellers of our BIBS products. If you are interested in reselling, we look forward to receiving your business inquiry regarding this. We have some mandatory demands that you need to include when you reach out for us. You can find this information here.

Marketing inquiries

If you want to get in touch with our Marketing department regarding questions and inquiries about collaboration or other related topics, please contact us at marketing@bibsworld.com. 

Please note that we receive a vast amount of inquiries in our marketing department, which means we can only respond to those of interest. We hope for your understanding and look forward to hearing from you.