Help Center

We would advise you not to freeze your pacifiers with or without water inside for two reasons:

• Natural rubber latex nipples are not intended for that kind of use. Therefore, we cannot ensure that the material or the material properties stay the same after such treatment.

• You should always avoid skin contact with frozen objects. Direct skin contact and even indirect skin contact with ice can cause skin injuries and frostbite.

The pacifiers should not be cleaned in the dishwasher as this may damage the material. Furthermore, most dishwashers do not reach temperatures high enough to sufficiently sterilize the pacifiers.

We advise against using UV sterilizers for your latex pacifiers. Latex is a natural material that ages over time, and this natural aging process is accelerated by external factors such as UV light. Therefore, never use a UV sterilizer for BIBS latex pacifiers, as it will damage the material.

Regarding electric steam sterilizers, we have not tested our pacifiers in all available devices and cannot guarantee that the latex will tolerate the high temperatures. For this reason, we cannot recommend using these for sterilization.

Microwave sterilization must never be used for latex pacifiers. Latex breaks down when exposed to the high heat generated in a microwave, and even if the temperature were kept below 100°C, latex pacifiers are not suitable for microwave treatment under any circumstances.

Silicone pacifiers withstand higher temperatures than latex. However, if you choose to sterilize silicone pacifiers in the microwave, always follow the manufacturer’s instructions regarding heat and wattage to ensure the temperature does not exceed 100°C. In most microwaves, pacifiers should be heated for a maximum of 60 seconds at up to 800W; otherwise, temperatures may rise above 100°C. Always place the pacifiers in water inside a microwave-safe sterilization box designed for this purpose. Never put pacifiers in the microwave without water or without a proper sterilization box. Read more about how to sterilize your BIBS pacifiers >>

It depends on how often it is in use, but we recommend a replacement every 4-6 weeks. Keep an eye out for any changes in the surface, changes in size and shape, or rupture in the material and replace the pacifier if you notice any differences. When your baby has teeth, make sure to pull the nipple in all directions before use and replace the pacifier at the first sign of damage or weakness. Do not use a pacifier that shows any changes in color or other irregularities. Because it is natural rubber latex, the nipple may expand over time. Read more about why and how often you should replace your pacifiers >>

You can find answers regarding how and how often you should clean the pacifiers in our Cleaning Guide >>

After cleaning it is not unusual that water remains in the nipple. This is due to the fact that all our pacifier nipples are equipped with a valve, letting out air when the baby closes down on the nipple. This ventilation system causes the air from inside the nipple to be pushed out through the valve thereby flattening the nipple to shape naturally after the baby's oral cavity. The valve is also the reason why water can be present inside the nipple after cleaning and sterilization. If this is the case, simply just squeeze the nipple flat to press out the excess water. If water drops remain in the nipple, just let the pacifier air-dry.

Sometimes, when water remains in the nipple after sterilization it can cause a sound when the pacifier is used by your baby. There is no harm in a little water inside the nipple.

Natural rubber latex is a natural material and is affected by sunlight, high temperatures, and moisture which accelerates the aging process of the latex material. Therefore, the material changes its properties and can become brittle or sticky. Whenever you experience a change in the material, the pacifier must be replaced.

Your order will be shipped via Deutsche Post. Once it arrives in your country, it will be handed over to the local postal service for final delivery. You can continue to track your package using the same tracking number provided in your shipping confirmation email. Please visit this page for a list of local carriers and their tracking links.

We deliver our products worldwide.

To enter our global store, click here.

If you are located in one of the following countries, please enter the local store by clicking on your country below:

• Australia
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If you have typed in wrong information regarding the shipment information reach out to our customer service at care@bibsworld.com as fast as possible

It is unfortunately not possible to change your order after you have placed it. Since we're working to deliver your order as fast as possible, we start the shipping process as soon as we receive the information about your order placement.

You retain the right to return an order within 14 days of receiving your order. It is possible to return an entire order or only part of it. Simply return the products and we will refund the order once it arrives at our warehouse again if it is eligible for a refund.

You can find answers regarding our sizes in our Size Guide >>

This could be caused by several things. It could be that you have used the old pacifier for too long. This is one of the reasons why you should replace the pacifier every 4-6 weeks to avoid changes which might occur over time. Read more about how and why natural rubber latex expands >>

We recommend a replacement every 4-6 weeks for both safety and hygienic reasons. But always carefully inspect the pacifier before each use. Pull the nipple in all directions. Throw away at the first signs of damage or weakness. Read more about when and why you should replace the pacifier >>

• The shields on all our pacifiers are made of 100% food-safe material (Polypropylene).

• Completely FREE from BPA, PVC, and phthalates.

• All our pacifiers are designed and manufactured in Denmark/EU.

• Complies with the European Standard EN 1400+A2.

• Our pacifier nipples come in both silicone and natural rubber latex. Read more about the difference between silicone and natural rubber latex and each materials properties >>

It's very important to choose a pacifier and nipple, that fits your child perfectly. Find our advice and knowledge regarding your choice in our Nipple guide >>

• Does your baby use our natural rubber latex pacifiers? And have you experienced that the new pacifier you bought, looks smaller than the old ones? Do not worry there is a completely natural explanation for this. Natural rubber latex expands Natural Rubber latex is a 100% natural material made from a sticky milky fluid tapped from the Hevea tree. The fluid is refined to the brown/yellow rubber you know from your pacifiers; a super soft, elastic, and resilient material very much resembling the mother’s soft nipple. But it comes with a natural aging process affected by natural influences like UV light, air, saliva, and heat. The elasticity of the material allows the nipple to change shape and size because of the baby’s strong vacuum, this means that the nipple in some cases can expand if it is not replaced in time. Some children will not take a pacifier that is different from the one the child is used to. So, if you experience that the pacifier expands replace the pacifier before the child gets used to the bigger nipple size. Replace the pacifiers We recommend a replacement of pacifiers every 4-6 weeks for both safety, and hygienic reasons and since the natural rubber latex nipples in some cases can expand. Whenever you experience a change in the material the pacifier must be replaced. Natural rubber latex pacifiers must be replaced when you see the following signs:
• Changes in the surface
• Changes in size
• Change in shape Rupture in the material Becomes brittle or sticky Replace the pacifier immediately if you notice any of these changes.
  

When your baby has teeth make sure to pull the nipple in all directions and inspect it carefully before use and replace the pacifier at the first sign of damage or weakness. Let us make your life easier! Receive BIBS pacifiers every 4, 6, or 8 weeks. week through our new subscription option.

Read more about BIBS subscription here >>

Natural rubber latex is a natural material with many positive properties like softness, high bite endurance, and tensile strength. However, latex is subject to natural material fluctuations which can become noticeable through a different optical appearance. Therefore, the nipple can vary in clearness and color. The quality or product safety is not affected thereby. Read more about our natural rubber latex here>>

We will authorize your card after the placement of your order, and you will receive an order confirmation by email. Payment will be taken when your order is shipped from our warehouse.

We accept payment via credit and debit cards, including Visa, MasterCard, Visa Electron, Maestro and many others.

Once an order is placed, products cannot be changed as we begin processing it immediately to ensure quick delivery.

To be eligible for a refund, the product must be new or unused/unopened and have all the original product inserts and accessories.

The products must be returned within the 14-day cancellation period.

The customer is responsible for paying for return shipping.

Should you wish to return an order, the products must be sent to:
BIBS Denmark ApS c/o Ackro Aps
Smedeland 9-11
2600 Glostrup
Denmark

Once we receive them at our warehouse, we will issue a refund. Please allow some time for our warehouse to register your return.
It is helpful for the warehouse to identify your return order if you enclose a note with your order number and name.

No, you are responsible for the return shipping costs, unless the return is due to an error on our part.

BIBS Denmark ApS reserves the right to withhold the refund for up to 14 days after the products have been received or proof of return has been provided.

1. Log in to your account, and click Subscriptions.
2. Select the subscription you would like to cancel.
3. Click on View subscription details.
4. To cancel your subscription, click on the Cancel subscription button.
5. To confirm your choice, click on the Cancel subscription button and your subscription will be cancelled.

1. Log in to your account, and click Subscriptions.
2. Select the subscription you would like to pause.
3. Under Manage subscription, click Pause subscription.
4. Confirm by cliking on the Pause subscription button

1. Log in to your account, and click Subscriptions.
2. Select the subscription you would like to skip.
3. Under Manage subscription, click Skip next order
3. Under Upcoming order, click Skip.
4. Confirm to skip your next order by clicking on the Skip button

Not all babies like to be swaddled. Some seem to find swaddles restrictive and will try to fight their way out. If your baby is always trying to wriggle out of the swaddle, or cry when being swaddled you should stop swaddling. There’s no need to force your baby into a swaddle if he or she doesn’t like it.

The American Academy of Pediatrics (AAP) says that swaddling can encourage newborns to sleep better — if it’s done correctly and practiced in accordance with other safe sleep guidelines. Although swaddling comes with many great benefits, you need to make sure you're doing it right to avoid danger or discomfort for your baby. Follow these safety tips:

• The swaddle should be snug, but not too tight. You should be able to place two to three fingers between your baby’s chest and the blanket, and the blanket should be loose around the hips so the baby can move its legs freely. Swaddling your baby too tightly may affect his or her mobility and development.

• Also, the swaddle should not be too loose, so it unwraps during sleep and ends up cover the baby’s face.

• Always lay your baby down on his or her back after swaddling.

• Stop swaddling as soon as your baby can roll over on its own.

• Never overdress your baby underneath the swaddle since it can lead to overheating.

There is a time-limit to swaddling. When babies can roll over on their own you should stop swaddling.