We're happy when you're happy. If you haven't found the answer you're looking for in your order status portal or our FAQ, please use the form below to get in touch.
Γρήγορη βοήθεια
Βρείτε απαντήσεις ή ξεκινήστε μια αξίωση, επιστροφή ή παρακολουθήστε την παραγγελία σας.
Ξεκινήστε εδώΈχετε απορίες σχετικά με την παραγγελία σας;
Έχετε απορίες σχετικά με την παραγγελία σας;
Επισκεφθείτε τον λογαριασμό μουΣυχνές ερωτήσεις
Επιστροφές & Επιστροφές χρημάτων
Items can be returned for a full refund within 14 days (excluding the original shipping and handling fees), provided they are in new or unused/unopened condition with all original product inserts and accessories.
Αλλαγές
At this time we are unable to process exchanges. Please return the items you do not wish to keep and place a new order for the items you prefer.
Πού μπορώ να παρακολουθήσω την παραγγελία μου;
Your order will be shipped via Deutsche Post. Once it arrives in your country, it will be handed over to the local postal service for final delivery. You can continue to track your package using the same tracking number provided in your shipping confirmation email.
Αλλαγές σε πιπίλες & θηλές μπιμπερό
If your pacifier or bottle nipple appears larger than usual or shows any signs of change, this is a sign it has been used for too long and should be replaced immediately. For proper hygiene and safety, all nipples should be replaced every 4-6 weeks or at the first sign of wear and tear.